A Guide to Resolve QuickBooks Desktop Discontinued Issue - Discovery hub

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Is quickbooks discontinuing desktop version

 

Here's what you need to know about QuickBooks Desktop service discontinuation. This includes helpful info about how to move to QuickBooks Online. We notify you in advance through the mail, email, in-product notifications, and this page as services for older versions of QuickBooks Desktop are scheduled to be discontinued. After May 31, , access to add-on services will be discontinued for QuickBooks Desktop for Windows If you don't use any of the add-on services in QuickBooks Desktop , your product will continue to work for you.

You won't be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop. Also, discontinued versions won't receive the latest security patches and updates. In addition to QuickBooks Desktop for Windows , there are a few other Intuit products that are affected by the discontinuation of add-on services.

This also means you won't receive critical security updates starting June 1, If you receive any security updates before this date, install them. Products affected by service discontinuation after May 31, We want to make sure your move experience is as seamless as possible. QuickBooks Online offers features such as automatic bank account updates, the ability to access your books anywhere you have internet access, and more.

For the full list of subscription features, check out the QuickBooks Online pricing page. When you switch to QuickBooks Online, you get unlimited customer support. In most cases, you can move to QuickBooks Online in less than an hour. The larger your company file, the longer it takes. You can continue to maintain your books in QuickBooks Desktop while you complete the setup of your QuickBooks Online company.

You can check out Learn how features and data move from QuickBooks Desktop to QuickBooks Online for more detail on how your data is moved. We commit to develop easy and straightforward financial tools that help you today and grow with you tomorrow.

But it's a balancing act - making QuickBooks better and easier to use, while still supporting older versions. If you use QuickBooks Desktop or affected Intuit services and you subscribe to live technical support, you'll need to move your data on or before May 31, , to continue using your services.

Contact us at any time to take advantage of our special upgrade pricing or to get help with your move. ProAdvisors: Phone and chat options are on the member support page. Move to QuickBooks Online to keep access to the following add-on services and live support. We'll provide more info on the affected services and features as it becomes available. We make every effort to provide customer support for registration and licensing of older versions of QuickBooks Desktop under Intuit's standard terms and conditions, if that data is available.

Unfortunately, we can't guarantee we'll be able to register, provide key codes, or offer data and password recovery for older versions of QuickBooks. We do provide download files back to QuickBooks Desktop Learn how to download QuickBooks Desktop. You need an active subscription to install your version of QuickBooks. First, check out your subscription status from your Customer Account Management Portal.

If your subscription isn't active, we can help at Need to make changes or updates to your accounts or subscriptions? Visit the Account Management Page. QuickBooksHelp Intuit. When does service discontinuation happen? What does service discontinuation mean? How will the move go? Need expert help with the move? How long does it take to move to QuickBooks Online? What happens to my company data? Frequently asked questions Still have questions about service discontinuation?

Why do you discontinue products? How do I know if this affects me? What if I want to talk to someone? What are the affected services? Payroll services Assisted Payroll : After May 31, , QuickBooks Desktop won't automatically calculate correct payroll taxes, provide payroll forms, or allow you to send your payroll data.

Your subscription will be deactivated and tax forms won't be filed on your behalf. Basic, Standard, or Enhanced Payroll : After May 31, , QuickBooks Desktop won't automatically calculate correct payroll taxes or provide payroll tax forms. Your paychecks may be inaccurate and your subscription will be deactivated.

A supported version of QuickBooks and an active Payroll subscription are required to run the payment service. You are required to have an active Payroll subscription and supported version of QuickBooks to use this service.

Payment processing : You'll get a message that the service is no longer available. You won't be able to process credit card and check transactions through QuickBooks Desktop The message will include instructions for processing credit card and check transactions outside QuickBooks. Merchant Service Deposit reconciliation : After May 31, , QuickBooks Desktop won't download credit card and check info in the product.

Recurring Payments : QuickBooks Desktop won't download your recurring payments. These transactions will continue to process. You can manage your Recurring Payments at MerchantCenter. You're required to have a supported version of QuickBooks and an active payments subscription to run this service.

Intuit Data Protect: You won't able to back up your files and folders. Online Banking : You won't be able to download transactions, send online payments, or send online transfers. The exact error message depends on your download method.

What about registration and downloads for older, non-supported products? Why can't I install QuickBooks Desktop from an inactive subscription? Was this helpful? Yes No. You must sign in to vote, reply, or post. Sign in for the best experience Ask questions, get answers, and join our large community of QuickBooks users.